Conversational AI for Car Dealerships

The AI that powers
millions of car sales.

Time to sell some cars. Visitors type what they want, our AI finds the exact car, collects their details, and drops the lead straight into your CRM, routed instantly to the sales team where that car is located. Proven to increase leads by 2.46× across 500+ dealerships.

Trusted by automotive industry leaders

Saka
Kamux
Renault
Peugeot
Hyundai
Quadis
Holmgrens Bil
Riddermark Bil
Hedin Automotive
Bassadone
Jeep
Moberg Bil
Partnering with KeyloopNVIDIA InceptionGoogle Cloud PartnerMeta Business Partner
★ Real results from live deployments, not projections. Outcomes vary by site. Not in these industries? Serviceform fits any customer-facing business →

— Lead capture

Guide every buyer.

Buyers don't think in dropdowns. They think in sentences like "I need an electric SUV under €600/month" or "family car with great safety for 6 people". Now your inventory page finally gets it.

  • Trained on your live inventory. Knows every brand, trim and price band in stock.
  • Catches impossible requests ("Nissan Juke for a family of 6") and offers real alternatives.
  • Reads monthly-payment budgets vs cash prices. €450/month → 170 matches, not 0.
  • Multilingual by default. DGT eco-labels, slang, regional terms — all handled.
4.2×
More likely to buy Buyers who chat with the agent convert at over four times the rate of those who don't.
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— Lead qualification

Get every lead.

A dealership almost always has a car to sell, so every enquiry is a sale waiting to happen. Mira qualifies each visitor and matches them to something on your lot, whatever they walked in asking for.

Serviceform bot on a dealership website — vehicle search example
Serviceform bot on a dealership website — lead capture example
Serviceform bot on a dealership website — test drive booking example
Serviceform bot on a dealership website — trade-in example
Serviceform bot on a dealership website — financing example
+460%
Lead-to-sale uplift Gedauto saw 460% more lead-to-sale conversions after launch.
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— Speed to lead

First to answer wins the sale.

Buyers enquire at three dealerships and buy from the one that replies first. WhatsApp, Instagram, email, SMS and live chat land in one inbox, and the AI answers in seconds. At 9pm on a Sunday too.

  • Unified inbox across every channel. No enquiry sits unread over the weekend.
  • Knowledge base trained on your live stock, financing, service and trade-in policies.
  • Real-time stock answers. Buyers ask "is it still available?" and get an instant yes or the closest match.
  • Automated answers when the AI is confident. Handover to the right salesperson when it isn't.
83.4%
Answered automatically Of inbound questions resolved without a human stepping in.
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— Repeat business

Sell the next car too.

Service appointments. End-of-lease nurture. Trade-in offers when the time is right. The same agent stays with every customer across the full ownership lifecycle.

  • Service reminder campaigns by email, SMS and WhatsApp.
  • End-of-lease + trade-in offers timed to the contract date.
  • Re-engagement flows for buyers who went cold during the consideration phase.
+22%
Repeat-customer rate Of buyers come back for their next car, when the agent keeps the relationship alive.
Contact us
app.serviceform.com/cdp/people/emma-berg
EB

Emma Berg VIP

emma@demo.example · Helsinki, FI

Lifetime value

€26,099

Orders

3

Avg order

€8.7k

Since

2023

Order history €25,509

VW Golf 1.5 TSIOrder #4021 · 30 May €24,900
Winter tyre setOrder #4188 · 8 Jun €480
Karhu Trail 42Order #4203 · 11 Jun €129
Segments High value Repeat buyer Email · SMS opted in
app.serviceform.com/campaigns

Spring sale — 20% off

Sentto 12,480 contacts · 2 days ago

Audience Repeat buyers No order 60d Opted-in

Spring is here 🌷

20% off your next order — this week only.

Shop the sale

61%

Open rate

18%

Clicked

€24k

Revenue

— Your dashboard

Every number, in one place.

Every conversation, lead and sale your AI touches, measured and attributed in one live dashboard.

Serviceform AI conversations dashboard
Serviceform analytics dashboard
Lead generation dashboard

— The whole platform, in one story

This is your customer. Every tool, one record.

This is the difference between ten apps and one platform: one customer record, shared by every tool you run, from first click to repeat sale. Watch it work on your dealership, step by step. Press play, or click any step.

your-dealership.com
Popups
LIVE CUSTOMER RECORD · CDP
?
Anonymous visitor
Visitor
Looking for
Budget
Appointment
Lifetime value€0
Reachable on Web WhatsApp Email
Segment
One profile. Every tool reads and writes to it — so the AI always knows who it's talking to.
1 / 8

Since we started using Serviceform chatbots, we’ve seen a significant change in the way customers contact us. The ability to gain more detailed insights into leads has allowed us to better understand their needs and optimize customer lifecycles.

Ángel Merino

Ángel Merino · Director of Marketing, Gedauto Read the case study →

— Proof

Loved by 1500+ websites.
The brands you already buy from.

Real revenue lifts, every quarter, on every continent.

BassadoneGrupo CardanHedin AutomotiveKamuxMoberg BilSakaDursan
  • Maskun Kalustetalo case study

    Maskun Kalustetalo

    The AI agent automates order enquiries and cuts the workload on outsourced customer service significantly.

    71% fewer order enquiries reaching support
    Read the case study →
  • RE/MAX case study

    RE/MAX

    Chatbots on every listing qualify buyers and book viewings around the clock, doubling the leads agents get from the same traffic.

    more leads from the same site traffic
    Read the case study →
  • Gedauto case study

    Gedauto

    The dealership group's AI qualifies buyers before the sales call, so the leads that reach the team actually close.

    +460% lead-to-sale conversion vs. web forms
    Read the case study →
In partnership with
  • NVIDIA Inception
  • Google Cloud Partner
  • Meta Business Partner
Reviewed on
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— Behind Serviceform

Built in Europe. With humans.

Offices in Turku, Stockholm, Barcelona, London and Sri Lanka. A real team, in your timezone, shipping every week and building with you.

— Free analysis

Is revenue slipping through the cracks? Let's find out.

Book a free 20-minute call with Daniel. We go through your website, social and automation together, so you see exactly where you are leaving money on the table.

Book a free analysis Reply within one business day

Real talk, no fuss. No slide decks, no pressure to buy.

Daniel Aguilón, Responsable de España, Serviceform
Daniel Aguilón Responsable de España, Serviceform