Conversational AI for Real Estate

One platform to convert enquiries into viewings and valuations—with AI trained for
real estate.

Stop losing leads to slow response times and disconnected tools. Serviceform unifies your listings, buyer conversations, and booking calendar into a single engine built to close. Our AI qualifies buyers, schedules viewings 24/7, and captures seller leads before they go to your competition.

Trusted by real estate industry leaders

RE/MAX
Kodisto
Justo
Londonó
Bassadone
Alfa Romeo
Interflora
Jeep
Peugeot
Renault
Hyundai
Grupo Cardan
Partnering with SchibstedNVIDIA InceptionGoogle Cloud PartnerMeta Business Partner
★ Real results from live deployments, not projections. Outcomes vary by site. Not in these industries? Serviceform fits any customer-facing business →

— Lead capture

Guide every buyer.

Buyers don't search in postcodes and price brackets. They search in sentences like "villa in Mallorca with a pool, under €1.2M". Your listing page finally understands.

  • Trained on your full listing database. Knows price, beds, baths, sqm, school zones, energy rating.
  • Catches contradictions ("3-bed under €200k in central Helsinki?") and surfaces realistic alternatives.
  • Captures buyer intent (budget, timeline, mortgage status) without a 12-field form.
  • Multilingual: Spanish, English, Finnish, Swedish — buyers ask in their own language.
4.2×
More likely to buy Buyers who chat with the agent convert at over four times the rate of those who don't.
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— Lead qualification

Get every lead.

An agency almost always has a property to sell, so every enquiry is worth catching. The agent qualifies each buyer, matches them to a listing you've got, and books the viewing while intent is high.

Serviceform bot on a real estate website — property search example
Serviceform bot on a real estate website — viewing booking example
Serviceform bot on a real estate website — valuation lead example
Serviceform bot on a real estate website — buyer qualification example
Serviceform bot on a real estate website — seller lead example
+55%
Qualified leads Comprarcasa increased qualified leads by 55% after deploying the AI agent.
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— Speed to lead

First to answer wins the client.

Buyers ask on WhatsApp at 11pm. Sellers email at 7am. Walk-ins on Saturday. Whoever replies first gets the viewing or the listing, and the agent answers everywhere with the same knowledge of your portfolio, policies and team.

  • Unified inbox across WhatsApp, email, web chat, and your agency portal.
  • Knowledge base trained on your listings, fees, viewing policy, and team profiles.
  • Live status updates ("offer accepted", "viewing confirmed") via WhatsApp.
  • Automated answers when the agent is confident. Human handover when it isn't.
83.4%
Answered automatically Of inbound questions resolved without a human stepping in.
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— Nurture

Win the next move.

Buyers become sellers in 7 years. Sellers become buyers immediately. The agent stays in touch — market updates, price changes, new listings that fit — so the next transaction is with you.

  • New-listing alerts based on each buyer's saved criteria.
  • Price-drop notifications for properties they viewed.
  • Annual market update + valuation offer for past sellers.
2×
Lead generation RE/MAX doubled their lead generation in the first six months on Serviceform.
Contact us
app.serviceform.com/cdp/people/emma-berg
EB

Emma Berg VIP

emma@demo.example · Madrid, ES

Budget

€450,000

Viewings

3

Area

Chamartín

Since

2023

Viewed properties 3 bed · 90 m²+

Flat · Calle Alcalá 88Viewing · 12 May €425,000
Penthouse · ChamberíOffer made · 8 Jun €465,000
Flat · RetiroSaved · 11 Jun €440,000
Segments Mortgage approved Future seller Email · SMS opted in
app.serviceform.com/campaigns

Annual market report — Chamartín

Sentto 2,480 contacts · 2 days ago

Audience Sold 2019–2021 Chamartín Opted in

What is your home worth now?

Your home in Chamartín gained ~8% in value this year.

Request free valuation

61%

Open rate

18%

Clicked

12

valuations requested

— Your dashboard

Every number, in one place.

Every conversation, lead and sale your AI touches, measured and attributed in one live dashboard.

Serviceform AI conversations dashboard
Serviceform analytics dashboard
Lead generation dashboard

— The whole platform, in one story

This is your client. Every tool, one record.

This is the difference between scattered tools and one platform: one client record, shared by every tool — from first enquiry to the next sale. Watch it work on your agency, step by step — press play, or click any step.

your-dealership.com
Popups
LIVE CLIENT RECORD · CDP
?
Anonymous visitor
Visitor
Looking for
Budget
Viewing
Deal value€0
Reachable on Web WhatsApp Email
Segment
One profile. Every tool reads and writes to it — so the AI always knows who it's talking to.
1 / 8

Serviceform will help you get more out of your website. We were able to consistently get 100-150 leads per month with Serviceform. That's a 100% increase from what we used to get!

Matias Suhonen

Matias Suhonen · CMO, RE/MAX Finland Read the case study →

— Proof

Loved by 1500+ websites.
The brands you already buy from.

Real revenue lifts, every quarter, on every continent.

JustoLondonóKodistoAelcaColdwell BankerComprarcasaEngel & Völkers
  • Maskun Kalustetalo case study

    Maskun Kalustetalo

    The AI agent automates order enquiries and cuts the workload on outsourced customer service significantly.

    71% fewer order enquiries reaching support
    Read the case study →
  • RE/MAX case study

    RE/MAX

    Chatbots on every listing qualify buyers and book viewings around the clock, doubling the leads agents get from the same traffic.

    more leads from the same site traffic
    Read the case study →
  • Gedauto case study

    Gedauto

    The dealership group's AI qualifies buyers before the sales call, so the leads that reach the team actually close.

    +460% lead-to-sale conversion vs. web forms
    Read the case study →
In partnership with
  • NVIDIA Inception
  • Google Cloud Partner
  • Meta Business Partner
Reviewed on
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— Behind Serviceform

Built in Europe. With humans.

Offices in Turku, Stockholm, Barcelona, London and Sri Lanka. A real team, in your timezone, shipping every week and building with you.

— Free analysis

Is revenue slipping through the cracks? Let's find out.

Book a free 20-minute call with Daniel. We go through your website, social and automation together, so you see exactly where you are leaving money on the table.

Book a free analysis Reply within one business day

Real talk, no fuss. No slide decks, no pressure to buy.

Daniel Aguilón, Responsable de España, Serviceform
Daniel Aguilón Responsable de España, Serviceform