— Human support
Live chat,
with an AI co-pilot.
Your team and the AI agent share one inbox. Mira drafts the reply, your team approves or edits, the customer gets a fast answer either way.
Used by support and sales teams across Europe.
- AI-suggested replies
Every incoming message comes with three suggested answers, ranked. One click to send.
- Auto-handoff when confident
Routine questions never reach a human. Complex ones land in the right inbox with full context.
- Unified across channels
WhatsApp, Instagram, email, web chat. One thread per customer, no matter where they wrote.
- Built for ops leads
Macros, canned responses, team routing, SLA tracking. The boring parts done right.
Every business has the same leak. Most visitors leave with nothing. Serviceform exists to change that. Below is every piece of how.
— Proof
Loved by 1500+ websites.
The brands you already buy from.
Real revenue lifts, every quarter, on every continent.
-
Maskun Kalustetalo
The AI agent automates order enquiries and cuts the workload on outsourced customer service significantly.
~80% fewer order enquiries reaching supportRead the case study → -
Sareskoski
AI-powered product guidance helps B2B buyers find the right products faster across a vast catalogue.
24/7 product guidance across 30,000+ SKUsRead the case study → -
Stockmann
Conversational shopping guidance turns premium-brand browsers into confident buyers across fashion, beauty and home.
+22% lift in cart value on guided sessionsRead the case study →
— Hosted in Europe
European by default.
Your customer data stays where it belongs. We run on EU infrastructure, with no subprocessors outside the EU. Compliance is not a feature you turn on.
- EU data centres
Every byte hosted in the European Union. Frankfurt, Helsinki, Dublin. Not "available in EU." Just EU.
- GDPR by default
Data processing agreement signed on day one. Right to erasure, portability and access wired into the platform.
- No cross-border data
No US subprocessors. No grey-zone analytics. Your customer data does not leave the EU.
— Behind Serviceform
Built in Europe. With humans.
Offices in Turku, Stockholm, Barcelona, London and Sri Lanka. A real team, in your timezone, shipping every week and building with you.
— The VIP Brief
The benchmarks. The wins. The hard lessons.
Two minutes every Thursday. What 1500+ ecommerce stores tested this week, and what actually moved the number.