โ€” About us

We simplify complex technologies under one service.

Serviceform is a customer-engagement platform that helps mid-market and enterprise teams convert more visitors, answer faster and keep customers coming back. We do this through one unified platform: AI agents, forms, inbox, campaigns and loyalty.

Serviceform team at Turku HQ

โ€” Our story

From one form, to a platform.

Serviceform started in Finland as a lead capture tool for real estate agencies. Today we run on 1500+ websites across 20+ countries, and our AI agent Mira handles millions of customer conversations every month. We are a real team in Turku, Stockholm, Barcelona, London and Colombo โ€” shipping every week, building with our customers.

โ€” Where we work

Five offices. One team.

Turku is HQ. Stockholm, Barcelona, London and Colombo run sales, customer success and engineering. Real timezone coverage, real local accountability.

  • Finland Turku Linnankatu 34 B
  • Sweden Stockholm Kungsgatan 64
  • Spain Barcelona Rambla de Catalunya 65
  • United Kingdom London 128 City Road
  • Sri Lanka Colombo World Trade Center

โ€” What we stand for

Built in Europe, with humans.

GDPR-compliant by default. No dark patterns. Real people answering your support. Open about what AI can do โ€” and what it cannot.

  • Honest about AI

    We tell you what AI does well โ€” and where humans still beat it. No magic.

  • EU-first, GDPR by default

    Data stays in the EU. No exceptions, no dark patterns.

  • Real humans on support

    Your CSM has a name and a face. Every plan, every timezone.

  • Ship every week

    New features land weekly. Roadmap is public. You see what is next.

โ€” Join us

We are hiring.

Engineering, sales and customer success roles open across all five offices.

See open roles

โ€” Partners

Become a partner

Agencies, consultancies and integrators โ€” partner with us to deliver Serviceform to your clients.

Partner with us