+16%
average order value
On every order, across 1500+ stores running Serviceform.
Replace your stack. Email, CDP, search, support.
One platform, run for you.
Guide every shopper
Lift every basket
One voice every channel
Bring them back
★ Average uplift across 1500+ websites using Serviceform. Zero risk. 30-day refund.
Built for 
83.4%
answered automatically
Of inbound questions resolved without a human stepping in.
~80%
fewer order enquiries
Maskun Kalustetalo cut order-status tickets to outsourced support by ~80%.
Every business has the same leak. Most visitors leave with nothing. Serviceform exists to change that. Below is every piece of how.
— Pre-sales
Guide every shopper.
Your shoppers don't think in filters. They think in sentences like "I'm running my first 5k, what shoes should I get?" Now your store finally gets it.
- Trained on your store, not the internet. Front and centre, on every page.
- Ask anything on the product page. Fit, sizing, materials, alternatives.
- We learn your full catalogue in minutes. Shopify, WooCommerce, Magento.
- Rules you control: push slow stock, rotate seasonals, hide what's gone.
4.2×
More likely to buy Shoppers who chat with the agent convert at over four times the rate of those who don't.
— Sales
Lift every basket.
Every cart is missing something. The trick isn't what to upsell. It's when.
- Knows your shopper. Knows your catalogue. Picks the right add-on, every time.
- Fires at the moments that count. Add-to-cart, cart view, exit intent, search.
- Catches the near-abandoners with the "add one for free shipping" nudge. Automatic.
- Bundles that build themselves. Cross-sells that don't feel pushy.
+16%
Average order value On every order, across 1500+ stores running Serviceform.
— After-sales support
One voice, every channel.
Connect WhatsApp, Instagram, email, SMS and live chat into one inbox. The platform answers what it knows, your team handles the rest, and every customer feels heard wherever they reached out.
- Unified inbox across every channel.
- Knowledge base trained on your policies, shipping, returns and FAQs.
- Live order tracking on site and WhatsApp. Customers ask "where's my order?" and get a real-time status.
- Automated answers when the platform is confident. Human handover when it isn't.
83.4%
Answered automatically Of inbound questions resolved without a human stepping in.
— Lifecycle
Bring them back.
Capture every visitor as a future customer. Smart popups, email and SMS campaigns, and a loyalty program that turns a one-time purchase into a relationship.
- Smart popups and exit-intent capture for newsletter signups.
- Email & SMS campaign builder with behaviour-based flows.
- Loyalty program with points, tiers and rewards.
1.24%
Visitor to subscriber Of every visitor turned into a future customer.
The AI handles 80% of "where’s my order?" — our support team finally has time for the conversations that actually need a human.
Customer ops lead · Maskun Kalustetalo
— Proof
Loved by 1500+ websites.
The brands you already buy from.
Real revenue lifts, every quarter, on every continent.
-
Maskun Kalustetalo
The AI agent automates order enquiries and cuts the workload on outsourced customer service significantly.
~80% fewer order enquiries reaching supportRead the case study → -
Sareskoski
AI-powered product guidance helps B2B buyers find the right products faster across a vast catalogue.
24/7 product guidance across 30,000+ SKUsRead the case study → -
Stockmann
Conversational shopping guidance turns premium-brand browsers into confident buyers across fashion, beauty and home.
+22% lift in cart value on guided sessionsRead the case study →
In partnership with
Reviewed on
— Behind Serviceform
Built in Europe. With humans.
Offices in Turku, Stockholm, Barcelona, London and Sri Lanka. A real team, in your timezone, shipping every week and building with you.
The VIP Brief
The benchmarks. The wins. The hard lessons.
Two minutes every Thursday. What 1500+ ecommerce stores tested this week, and what actually moved the number.